Ana Margarita Velásquez, Director, Fundación ROFÉ 

In what ways do you support a new hire during their first 90 days? 

Establish clear roles and expectations

We strongly believe in the importance of clear guidelines when it comes to integrating people into the team.

Hence, the importance of having clarity in the role, of the responsibilities of the role, and to be able to clearly know which objective a person is signing up for when they join the team.

It is also very important that the person who is being integrated has the possibility of getting to know very closely the mission, vision, values, and principles of the organization.

It is also important that each person who joins the team from the very beginning can have this clarity and say: I'm here in a space where I have the possibility of touching someone's life. But also, most certainly, that person must be open to the fact that their life can also be touched by their environment and the people around it.

Facilitate peer support

We always try to make sure that each person has a peer or a person who could replace them when needed, either due to medical incapacity, vacation, or absence for any reason.

There is always a person who also knows what your role is like and in such a case, they can cover these absences.

Andrea Escobar, Co-founder & Director, Fundación Soydoy

Welcome members using team practices

One of the ways, culturally, how we operate is that we are all part of a space and as a complete team we are all learning.

We study together once a week, and that also begins to give you an idea of how this organization operates, what it does, what it prioritizes. If we allow time for this, we can discuss it.

And above all, the fact that there can be a very clear, transparent conversation about how I feel, how I am. Because here the most important thing in our organization is to be able to be, and to be able to express how I am, how I'm doing, how I'm doing today, how I feel about what others are sharing, what I don't feel, what I agree with.

I think this accompaniment is more like a team of opening doors and arms to welcome people, to make them feel at home, and really to go through this step, point by point, and to talk to the person one-on-one.

Key takeaways 

• Establish role clarity and responsibilities to help people align with organizational goals

• Implement a peer system for support among team members

• Use team practices to foster cultural alignment, open communication, and a welcoming environment